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Returns for product purchased at

Our returns policy lasts seven (7) days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.  
You are responsible for freight in both directions.  Freight is non-refundable.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. We do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
  • Gift cards
  • Downloadable software products or PDFs
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.  You must first receive a return authorization from  We will provide you with shipping information at that time.
Please note that our forklift manuals collection at has a different returns policy.